WMP 9 DRM Upgrade doesn't work...

Discussion in 'Windows Media Player' started by Kurt, Nov 6, 2006.

  1. Kurt

    Kurt Guest

    Alright, to let you know im running Windows 2000 and Windows Media Player 9.
    I've been buying soundtracks from www.directsong.com for awhile now and I've
    just recently bought another one. After downloading all the music I try to
    play it but I get a message asking for a DRM Security Update. So I press yes
    to continue. After waiting a few seconds I either get a error message saying
    I need to reinstall Windows Media Player or the error message where server is
    down and try again later. I thought it was only that soundtrack messing up
    but I tried playing my older soundtracks and I can't play those either
    anymore. When I click web help on the reinstall all it gives me is a download
    link to reinstall and I've reinstalled WMP 9 about 7 times now. When it give
    me the server down error I click web help and it gives me error message
    C00D2845 with no help at all. Somebody please help me, iv got about $70 worth
    of music I can't listen to anymore.
     
    Kurt, Nov 6, 2006
    #1
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  2. Kurt

    aussie_m2010 Guest

    aussie_m2010, Nov 6, 2006
    #2
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  3. Kurt

    Kurt Guest

    I tried the patch and it didn't help either. I also do have a backup on my
    liscences.
     
    Kurt, Nov 6, 2006
    #3

  4. When you go in windows explorer to the following folder :

    Documents and Settings -> All Users -> DRM

    Is there a folder there ? If not, create one called DRM and try again,
    followed by going to indivsite to update the DRM store : ensure WMP is
    closed and visit this page in IE (not firefox, which won't work)
    http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp


    HTH
    Cheers - Neil
     
    Neil Smith [MVP Digital Media], Nov 6, 2006
    #4
  5. Kurt

    Kurt Guest

    Yes, I have DRM folder in All Users file and I try the security update from
    the website and it gives me the same error please reinstall Windows Media
    Player.
     
    Kurt, Nov 7, 2006
    #5
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