WMP plays 5 to 10 second video plus audio then audio only

Discussion in 'Windows Media Player' started by Gary, Nov 2, 2008.

  1. Gary

    Gary Guest

    WMP in Vista OS, and when open video files taken with Sony digitial camera.
    The video clip plays 5 to 10 seconds along with audio, then video stops and
    only plays audio for the remaineder of the video file. The slider in WMP
    under the video is only as long as the video plays. After the video is done
    the audio plays for the rest of the video clip or file, but with no video.
    The entire complete clip, both video and audio for the full length of the
    video file can be played when opened with Quicktime. However, I would like
    to preview both the photos and video clips in WMP. Any help on what settings
    are incorrect to preclude viewing all the video portion?
    Gary, Nov 2, 2008
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  2. Gary

    zachd [MSFT] Guest

    What file types?

    The player uses a pretty strict parser: it's likely reading the files as
    partially invalid and playing what it can. Running them through a file
    editor for that file type to regenerate them/reparse them would likely fix
    this up.
    zachd [MSFT], Nov 6, 2008
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  3. Gary

    Gary Guest

    The files in question are MPEG files taken with a Sony Cybershot Camera which
    has worked well previously when played by WMP.

    My problem sounds the same as the problem on page 3 of this WMP discussion.
    That thread is titled "Window Media Player 11 Cant See Video... by Russman.
    Russman now also sees the first short portion of his video and then can only
    hear it. In that discussion "Bob" and " Sparkle" also had the same problem.
    Gary, Nov 6, 2008
  4. Gary

    zachd [MSFT] Guest

    OK, my response about the file stands then. It sounds like they're
    partially invalid and the fix I previously mentioned should work fine.

    If things "previously" worked, something changed, and without anything to go
    on -- the file composition is still the likely suspect.
    zachd [MSFT], Nov 6, 2008
  5. Gary

    Gary Guest

    I have been trying all previous MPEG files from my Sony Cybershot camera
    which are on the C drive and have worked correctly for years. They now do
    not work. Videos from July which used to work OK, now have the same problem
    of working only a short time, followed by audio only.

    What has changed to cause this problem and "corrupt" all previous videos?
    Gary, Nov 9, 2008
  6. Gary

    zachd [MSFT] Guest

    If you try my advice and run one through an MPEG editor, does that clip then
    work correctly?

    What are the results of WMP's Help:About:Technical Support Information menu

    I'm only able to psychically guess at what's happened to your system, so
    wouldn't know. Given this latest information this sounds more like you
    installed a new MPEG filter or parser that may be the actual culprit.
    Clearly something changed, the only question is where.
    zachd [MSFT], Nov 11, 2008
  7. Gary

    Gary Guest

    I do not have an MPEG editor, is there on in Vista Home Premium?

    Since the video clips play well with QuickTime, my next computer looks more
    like a Tiger OS Apple computer all the time.

    Gary, Nov 14, 2008
  8. Gary

    zachd [MSFT] Guest

    No, there's not. You could convert them using Movie Maker, but the average
    user isn't generally expected to have corrupt files *or* to be overriding
    the default system MPEG filters with bad ones.

    The "Technical Support Information" information I asked you about might
    illuminate the second point.
    zachd [MSFT], Nov 15, 2008
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