WMP Will Not Run, Will Not Uninstall, and Will Not Reinstall

Discussion in 'Windows Media Player' started by rcurrens, Feb 8, 2009.

  1. rcurrens

    rcurrens Guest

    What the heck do I do now?

    Here's my system:

    Microsoft Windows XP SP2 Home Edition Version 2002
    Pentium 4 2.8 GHz 512 MB RAM

    Here's my problem:

    If I try to RUN Windows Media Player, whether by clicking on a wmv file or
    selecting WMP from Start/Programs, I get the same result -- a white and gray
    box stating, "Windows Media Player has encountered a problem and needs to
    close." Looking at the error info, I see that the App Ver is
    and the exception code is 0xc06d007e.

    If I try to REINSTALL Windows Media Player I get a gray box with a red X
    stating, "The application failed to initialize properly." The error code is

    If I try to UNINSTALL Windows Media Player from Control Panel/Add or Delete
    Software, WMP appears on the uninstall list with a Remove button. But when I
    press the button, all that happens is the cursor changes to an hourglass for
    an instant, the window blinks, and then NOTHING.

    As it happens, I use WMP almost daily. The errors began two days ago, but I
    had made NO changes to my system -- no software installs and no new drivers.
    Device Manager shows no errors.

    What the heck can I do? I need WMP but I can't fix it using any technique
    I'm aware of.

    Can someone help me?
    rcurrens, Feb 8, 2009
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  2. rcurrens

    rcurrens Guest

    I apologize for the duplicate posts. When I clicked Submit, the system told
    me an error occurred and my request was not posted. I still need help,
    rcurrens, Feb 8, 2009
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