WMP10 EXPERT/GURU help needed

Discussion in 'Windows Media Player' started by Guest, May 2, 2006.

  1. Guest

    Guest Guest

    Hi,

    I can't use the standard Microsoft audio codecs on my computer anymore,
    they simply have disappeared.

    If I try to re-install "WM9Codecs.exe", from
    www.microsoft.com/windows/windowsmedia/forpros/format/codecdownload.aspx
    my computer says "Installed successfully".

    However, If I try to see which audio codecs are installed on my computer,
    (using "msinfo32.exe", then "Components/Multimedia/Audio Codecs"),
    NO audio codecs are displayed.

    I'm running WinXP Pro SP2 french version + latest online updates +
    WMP 10.00.00.4019

    Moreover, I have an AVI file with the following features :
    (VideoInspector version 1.8.2.98 says : )

    Codec type: Video
    Code: MJPG
    Full name: IBM Motion JPEG
    Codec type: Audio
    Code: 0007
    Full name: Microsoft uLAW

    If I try to display it, I can see the video but can't hear the audio.
    WMP10 tries to download the audio codec unsuccessfully (error 80040200 =
    Unable to download an appropriate decompressor). I have tried to follow
    the instructions on "http://support.microsoft.com/kb/230687" setting
    the security stuff to medium but it doesn't change anything.

    I have spent my whole day trying to solve the problem so any help would
    be very much appreciated...

    Regards,

    Christian
     
    Guest, May 2, 2006
    #1
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  2. Guest

    zachd [MSFT] Guest

    Did you install any codec pack here... ? I believe that certain codec packs
    are currently nastily stomping on the ULAW codec - which would correspond
    "nicely" to your codec corruption. =\

    -Zach
     
    zachd [MSFT], May 9, 2006
    #2
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