WMP11 and Media Center show GREEN SCREEN

Discussion in 'Windows Vista Music, Pictures and Video' started by Josh, Jul 4, 2008.

  1. Josh

    Josh Guest

    I am trying to play DVD's and Bluray's on my new HTPC with no luck.
    hardware peices of interest:

    GIGABYTE GA-MA78GM-S2H 780g integrated HD 3200 graphics.
    LITE-ON Black SATA Blu-ray DVD-ROM Drive Model DH-4O1S

    'd hope it is a software issue. I'll go through my install step by step.

    I install a fresh copy of Windows Vista Ultimate x86 SP1 on a formatted HDD.
    Install goes fine, I install the drivers from the mobo's driver CD, then I
    install the latest display drivers for the HD 3200 from ATI's website. So
    far, so good. I have the video and audio being fed to my HDTV via HDMI.

    I install the PowerDVD BD edition (version 7.something) using the CD
    included with my bd drive. I run a utility that powerdvd has to check blu-ray
    compatibility. It gives me the green light on everything, even on my TV being
    HDCP ready. The graphics card it says unknown, its grey... but I don't think
    that is the problem.

    So anyway, the problem starts when I want to play a blu-ray disc. I press
    play, and Windows pops up a message at the bottom right saying that Windows
    has to change it's color scheme to Windows Vista Basic because the program
    won't allow it or whatever. Then the movie plays, but no video is shown, it's
    just black. I can hear sound fine, but no video.

    I take out the BD and put in a DVD. I press play and get a BSOD. I reboot,
    download and install latest firmware from Lite-On's site, install K-Lite
    codec pack which installs Media Player Classic. I check a .mkv file, and it
    plays fine on media player classic. I insert a regular DVD and Media Player
    Classic plays the DVD just fine.

    WMP 11, Media Center, and PowerDVD all show a GREEN SCREEN when the movie
    plays, be it DVD or BD. I can hear the audio fine, but no video. I try
    various BD's, same issue on all. The FUNNY thing is that I FF'd to a menu,
    and on Mr. and Mrs. Smith, it showed me the menu options... play, scene
    selection, etc. Showed this menu ontop of a GREEN SCREEN.... ugh...

    I even bought and installed PowerDVD Ultra 8 and still get the same exact
    problem. I tried uninstalling K-Lite codec pack and installing Vista Codec
    Pack... same issue.

    Media Player Classic can play DVD's fine. It's not supposed to play
    Blu-rays, which is fine. Why would WMP11 not be able to play DVD's and MPC

    Any help would be appreciated. I knew the software portion of my HTPC build
    would be the most annoying.
    Josh, Jul 4, 2008
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  2. Josh

    zachd [MSFT] Guest

    Why did you install K-Lite here? Video playback did not need any components
    from that, and those components would likely conflict with the existing
    system video codecs. Since most codec packs are a large collection of
    random codecs, installing and uninstalling them can have random effects. At
    no point did you need K-Lite or VCP for Blu-Ray or DVD playback. Both of
    those have done some seriously bad/untested things to user's systems over

    What MPEG filters are installed according to WMP's Help:About:Technical
    Support Information menu tool?

    What exact video card driver version do you have? What's the latest as
    available from ATI?
    zachd [MSFT], Jul 30, 2008
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