won't get IP address from router or see outside of router

Discussion in 'Windows Vista Networking' started by KevinCol, May 27, 2007.

  1. KevinCol

    KevinCol Guest

    My father-in-law was messing with one of our Vista computers while we were
    out of town. Our router had a firmware update and crashed and he started
    messing with the Vista computer and somehow got it into a state that it will:

    1) No see the name of the router and only says "Unidentified network"
    2) Will not get an IP address, only a local IP address i.e. 169.xxx.xxx.xxx
    3) can't see out to the internet only local computers.

    When I got home I saw that he had tried to get the computer on the network
    by going through the wizard to setup a PPoE, which I am not on.

    I have tried uninstalling the network adapter, but somehow believe that him
    going through the wizard has caused something to be stored in Vista that is
    preventing that machine from getting out to the internet or getting an IP

    How can I disable / remove the effects of him going through that wizard and
    getting that computer back to its normal state.


    - kevin
    KevinCol, May 27, 2007
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  2. KevinCol

    Malke Guest

    Try a System Restore to before he messed around. Start Orb>Search
    Box>System Restore

    Malke, May 27, 2007
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  3. KevinCol

    KevinCol Guest

    Thanks, I tried that and it didn't resolve the problem. I've even hooked
    this computer directly up to the cable modem and it still will not get an IP
    address. the TCP/IP properties are also setup to accept a DHCP IP address.
    KevinCol, May 27, 2007
  4. KevinCol

    Malke Guest

    Then I'm sorry but I don't know. Someone else with more experience in
    undoing Vista networking mess-ups will need to help you. My apologies
    for being unable to give you the answer.

    Malke, May 28, 2007
  5. Try setting the TCP/IP properties for a fixed IP address,
    something like Read the cable modem and router
    manuals to see what range of LAN IP addresses they normally
    hand out via DHCP, then select something in that range.
    Also, have you looked at:

    Gary VanderMolen
    Gary VanderMolen, May 28, 2007
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