WSUS 3.0 SP1 - computers have not reported status yet

Discussion in 'Windows Update' started by Bob, Sep 23, 2008.

  1. Repost:

    See KB920659,


    "To resolve a problem where the SelfUpdate virtual directory is missing or there
    is no SelfUpdate virtual directory listed under the Web site that is bound to
    port 80, run the Selfupdate.msi file that is located in the Program files\Update
    services\Setup folder."

    Please let us know whether or not this works.

    Harry Johnston [MVP], Oct 3, 2008
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  2. Bob

    Bob Guest

    I received a notice of a reply, but did not find any reply. The last post I
    made was October 2, I copied it below again to review.


    I reviewed the Google article from Harry posted 9/30/08 1:39 PM.
    Bob, Oct 3, 2008
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  3. Whether you received an email notification about Harry's post on 01 October
    or not, here it is in Google Groups archive:

    And he posted the same information again in yet another reply to this thread
    on 02 October (16 hours before your reply to which I'm replying now):

    Harry points you to the Resolution section of this KB article:

    "To resolve a problem where the SelfUpdate virtual directory is missing or
    is no SelfUpdate virtual directory listed under the Web site that is bound
    port 80, run the Selfupdate.msi file that is located in the Program
    services\Setup folder."
    ~PA Bear
    PA Bear [MS MVP], Oct 3, 2008
  4. Hi

    I had the exact problem a few weeks ago. The problem was (is) service pack
    for Office 2003. Maybee this link will help you:

    Doing that solved my problems and computers are now reporting status like
    they shoud.
    Dejan Klancar, Oct 3, 2008
  5. Bob

    Bob Guest

    Bob, Oct 3, 2008
  6. Can you see this message? To get more reliable access to the newsgroup, try
    Google Groups. You can search on the subject of your post to locate the thread.

    Harry Johnston [MVP], Oct 3, 2008
  7. Bob

    Bob Guest

    Hi Harry,

    I read the support article - kb920659.

    Selfupdate.msi does not exist on my server, I also followed thru the article
    and no luck. The article did mention port 80, I'm not using port 80 i setup a
    custom web site as I use IIS for other applications.

    I did create a "new virtual directory" SelfUpdate previously, not virtual
    directory(from file). When I click on the drop down in selfupdate virtual
    directory, I get - there are no items to be shown.

    Do you believe I should uninstall WSUS, maybe install on a differnet server
    ? anyone run WSUS on a DC ?

    Bob, Oct 6, 2008
  8. That's not a good sign.
    Yes, I think so.
    I think it would be OK to try reinstalling on the same server first.
    Not considered best practice, but it does work.

    Harry Johnston [MVP], Oct 6, 2008
  9. Bob

    Bob Guest

    Thanks Harry,

    I will un-install then re-install on the same server still to a custom port
    not 80. Can you tell me if there is anything I should check after the
    un-install, maybe check for any directories that may be left behind ? How
    about SP1 - good idea to install it, as I read about it causing problems ?

    Thanks again,
    Bob, Oct 6, 2008
  10. I'm not sure about this one. I think if the uninstall doesn't produce any error
    messages, anything that has been left behind shouldn't cause problems.
    I'd stick with it, at least for now. (I'm not sure you've got a choice, I don't
    recall offhand whether the RTM version is still available for download.)

    Harry Johnston [MVP], Oct 6, 2008
  11. Bob

    Bob Guest

    Thanks again --- I will un-install/re-install Tuesday and hopefully (my
    fingers are crossed), all will be ok this time. I will report back in 1 or 2

    Bob, Oct 6, 2008
  12. Bob

    Bob Guest

    Ok - I'm back ---- I did the following ---

    I downloaded WSUS 3 SP1 off the WSUS home page as the version i previously
    had did not include SP1, I needed do download Sp1 seperately.

    I uninstalled my previous version, removed all logs/downloads, etc... I
    wanted a clean un-install.

    Then I installed to a custom port 8530, after the install I went to IIS,
    websites, WSUS Administration, opened it and I don't see "Selfupdate". I
    remember previously that past articles said to install a new virtual
    directory/label it Selfupdate. Must I create a new virtual directoty since
    Selfupdate does not exist in IIS ?

    Also -- I searched my volumes and there is no selfupdate.msi

    I checked the following path and found ----

    c:\program files\updateservices\selfupdate ---- inside the selfupdate folder
    I have --
    AU and WSUS3 folders, along with and

    Can I be guided as to my status here, is there still a problem with no
    selfupdate virtual directory, must i create one ?

    Thanks for the help,
    Bob, Oct 7, 2008
  13. Yes. At least this time the folder it needs to point to is present.
    Is there a folder c:\Program Files\Update Services\Setup? That's where
    Selfupdate.msi ought to be.

    Harry Johnston [MVP], Oct 7, 2008
  14. Bob

    Bob Guest

    Here is the latest as of Thursday October 9th ---

    All of my desktops/servers have reported in to WSUS !, I even
    released/installed updates from September on my test group and all is ok. But

    My 2 Domain Controllers are not reporting in - when I go to my "servers"
    group in WSUS their host names are there but no IP, OS is Windows 0.0, no
    installed, and no last status report. They are the only two systems not
    cooperating. Can i get some assistance as to why just those 2 D/C's are not
    communicating with WSUS/how i can troubleshoot ?

    Thank you,
    Bob, Oct 9, 2008
  15. Bob

    khanman22 Guest

    Hello all,

    I have same problem. My WSUS server crashed, so I reinstalled it on a new
    server and named that server the same as the old one. all my clients show up
    after i brought the new server up, but 99% of them say "not reported yet".

    khanman22, Oct 31, 2008
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