wsus client not contact wsus server

Discussion in 'Update Services' started by kurni, Feb 26, 2009.

  1. kurni

    kurni Guest

    why my wsus client did not contact wsus server since last 3 day, below error
    list in windowsupdate.log


    2009-02-26 10:17:32:673 960 ed8 Setup * IsUpdateRequired = No
    2009-02-26 10:17:34:856 960 ed8 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2009-02-26 10:17:34:856 960 ed8 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://GELISRV009/ClientWebService/client.asmx
    2009-02-26 10:17:34:976 960 ed8 PT WARNING: Cached cookie has expired or
    new PID is available
    2009-02-26 10:17:34:976 960 ed8 PT Initializing simple targeting cookie,
    clientId = ca3187ef-69c9-41c0-9ae6-5a378d84d1b0, target group = DvlpVS, DNS
    name = vrgelisrv000
    2009-02-26 10:17:34:976 960 ed8 PT Server URL =
    http://GELISRV009/SimpleAuthWebService/SimpleAuth.asmx
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: GetCookie failure, error =
    0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
    200
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: SOAP Fault: 0x00012c
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: faultstring:Fault occurred
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: ErrorCode:ServerChanged(4)
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: Message:Server rolled back
    since last call to GetCookie
    2009-02-26 10:17:35:037 960 ed8 PT WARNING:
    Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
    2009-02-26 10:17:35:037 960 ed8 PT WARNING:
    ID:931d79cb-63e1-4b69-991e-c064dea1605b
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: PTError: 0x80244015
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: GetCookie_WithRecovery failed :
    0x80244015
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: RefreshCookie failed: 0x80244015
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: RefreshPTState failed: 0x80244015
    2009-02-26 10:17:35:037 960 ed8 PT WARNING: Sync of Updates: 0x80244015
    2009-02-26 10:17:35:167 960 ed8 PT WARNING: Cached cookie has expired or
    new PID is available
    2009-02-26 10:17:35:167 960 ed8 PT Initializing simple targeting cookie,
    clientId = ca3187ef-69c9-41c0-9ae6-5a378d84d1b0, target group = DvlpVS, DNS
    name = vrgelisrv000
    2009-02-26 10:17:35:167 960 ed8 PT Server URL =
    http://GELISRV009/SimpleAuthWebService/SimpleAuth.asmx
    2009-02-26 10:17:57:409 960 ed8 Agent * WARNING: Failed to synchronize,
    error = 0x80244015
    2009-02-26 10:17:57:409 960 ed8 DnldMgr File locations for service
    3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 changed
    2009-02-26 10:17:57:409 960 ed8 Agent Server changed and need resyncing
    with server
    2009-02-26 10:17:58:300 960 ed8 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2009-02-26 10:17:58:300 960 ed8 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://GELISRV009/ClientWebService/client.asmx
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: SyncUpdates failure, error =
    0x8024400E, soap client error = 7, soap error code = 400, HTTP status code =
    200
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: SOAP Fault: 0x000190
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: faultstring:Fault occurred
    2009-02-26 10:17:59:542 960 ed8 PT WARNING:
    ErrorCode:InternalServerError(5)
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: Message:(null)
    2009-02-26 10:17:59:542 960 ed8 PT WARNING:
    Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    2009-02-26 10:17:59:542 960 ed8 PT WARNING:
    ID:7ef73007-293b-42a0-af8a-1d21347ab231
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: PTError: 0x8024400e
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: SyncUpdates_WithRecovery
    failed.: 0x8024400e
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: Sync of Updates: 0x8024400e
    2009-02-26 10:17:59:542 960 ed8 PT WARNING: SyncServerUpdatesInternal
    failed: 0x8024400e
    2009-02-26 10:17:59:542 960 ed8 Agent * WARNING: Failed to synchronize,
    error = 0x8024400E
    2009-02-26 10:17:59:552 960 ed8 Agent * WARNING: Exit code = 0x8024400E
    2009-02-26 10:17:59:552 960 ed8 Agent *********
    2009-02-26 10:17:59:552 960 ed8 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2009-02-26 10:17:59:552 960 ed8 Agent *************
    2009-02-26 10:17:59:552 960 ed8 Agent WARNING: WU client failed Searching
    for update with error 0x8024400e
    2009-02-26 10:17:59:562 960 208 AU >>## RESUMED ## AU: Search for updates
    [CallId = {B0A838A2-CF35-4404-A7D8-CB2017465D42}]
    2009-02-26 10:17:59:562 960 208 AU # WARNING: Search callback failed,
    result = 0x8024400E
    2009-02-26 10:17:59:562 960 208 AU # WARNING: Failed to find updates with
    error code 8024400E
    2009-02-26 10:17:59:562 960 208 AU #########
    2009-02-26 10:17:59:562 960 208 AU ## END ## AU: Search for updates
    [CallId = {B0A838A2-CF35-4404-A7D8-CB2017465D42}]
    2009-02-26 10:17:59:562 960 208 AU #############
    2009-02-26 10:17:59:562 960 208 AU AU setting next detection timeout to
    2009-02-26 04:12:35
    2009-02-26 10:17:59:562 960 208 AU Setting AU scheduled install time to
    2009-02-26 14:00:00
    2009-02-26 10:18:04:559 960 ed8 Report REPORT EVENT:
    {508E1CA4-84A1-4220-8337-804D3C83A65C} 2009-02-26
    10:17:59:552+0700 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400e AutomaticUpdates Failure Software
    Synchronization Windows Update Client failed to detect with error 0x8024400e.


    anyone can help to solve my problem?
     
    kurni, Feb 26, 2009
    #1
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  2. Install http://support.microsoft.com/kb/954960 on the WSUS.

    Winfried
     
    Winfried Sonntag [MVP], Feb 26, 2009
    #2
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