WSUS Clients not reporting status

Discussion in 'Update Services' started by Jamer, Dec 23, 2005.

  1. Jamer

    Jamer Guest

    Have 30 computers out of 300; mixed (2k sp4 & xp sp2) that are not reporting
    their status. They contact everyday. I'm including part of the windowsupdate
    log and the results from client diag test. I ran MBSA on those computers and
    specified to scan against our wsus server. After the scans completed, the
    computers reported their status. That was the only time they have reported
    in. They are logging the same error message "Error: Agent failed detecting
    with reason: 0x80072ee2"

    I've read everything I can find on this error and have tried everything
    offered.
    verified machines can receive updates from ms site
    disabled firewall on xp2 machines
    cleaned temp ie files and removed proxy settings
    pinged proxy server
    removed client id in registry and ran wauclt /detectnow
    reregistered dlls
    rename softwaredistribution folder and removed datastore folder

    WSUS Client Diagnostics Tool

    Checking Machine State
    Checking for admin rights to run tool . . . . . . . . . PASS
    Automatic Updates Service is running. . . . . . . . . . PASS
    Background Intelligent Transfer Service is not running. PASS
    Wuaueng.dll version 5.8.0.2469. . . . . . . . . . . . . PASS
    This version is WSUS 2.0

    Checking AU Settings
    AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
    Option is from Policy settings

    Checking Proxy Configuration
    Checking for winhttp local machine Proxy settings . . . PASS
    Winhttp local machine access type
    <Direct Connection>
    Winhttp local machine Proxy. . . . . . . . . . NONE
    Winhttp local machine ProxyBypass. . . . . . . NONE
    Checking User IE Proxy settings . . . . . . . . . . . . PASS
    User IE Proxy

    ftp=10.10.0.56:8080;gopher=10.10.0.56:8080;http=10.10.0.56:8080
    User IE ProxyByPass
    10.10.0.34;<local>
    User IE AutoConfig URL Proxy . . . . . . . . . NONE
    User IE AutoDetect
    AutoDetect not in use

    Checking Connection to WSUS/SUS Server
    WUServer = http://vc-secure
    WUStatusServer = http://vc-secure
    UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
    Connection to server. . . . . . . . . . . . . . . . . . PASS
    SelfUpdate folder is present. . . . . . . . . . . . . . PASS


    Agent: Finding updates [CallerId = AutomaticUpdates]
    2005-12-21 16:21:52 1496 5e8 Agent *************
    2005-12-21 16:21:52 1496 5e8 Agent WARNING: WU client failed Searching for
    update with error 0x80072ee2
    2005-12-21 16:21:52 1496 5e8 AU >>## RESUMED ## AU: Search for updates
    [CallId = {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
    2005-12-21 16:21:52 1496 5e8 AU # WARNING: Search callback failed, result
    = 0x80072EE2
    2005-12-21 16:21:52 1496 5e8 AU #########
    2005-12-21 16:21:52 1496 5e8 AU ## END ## AU: Search for updates [CallId
    = {AB7CFC4F-0AFD-4132-8AD5-B5C670E9B3C6}]
    2005-12-21 16:21:52 1496 5e8 AU #############
    2005-12-21 16:21:52 1496 5e8 AU AU setting next detection timeout to
    2005-12-22 03:21:52
    2005-12-21 16:21:56 1496 7e0 Report REPORT EVENT:
    {6AC5FF28-DFAF-406B-A3CE-EE3C7180F002} 2005-12-21
    16:21:51-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80072ee2
    2005-12-21 16:26:17 1496 6e4 PT Initializing simple targeting cookie,
    clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
    animal01.health.internal.vctx.org
    2005-12-21 16:26:17 1496 6e4 PT Server URL =
    http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
    2005-12-21 16:26:17 1496 6e4 Report Uploading 1 events using cached cookie,
    reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
    2005-12-21 16:26:17 1496 6e4 Report Reporter successfully uploaded 1 events.
    2005-12-21 20:43:19 1496 5a4 AU AU Restart required....
    2005-12-21 20:43:19 1496 374 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-12-21 20:43:19 1496 374 AU # WSUS server: http://vc-secure
    2005-12-21 20:43:19 1496 374 AU # Detection frequency: 22
    2005-12-21 20:43:19 1496 374 AU # Approval type: Scheduled (Policy)
    2005-12-21 20:43:19 1496 374 AU # Scheduled install day/time: Every day at
    4:00
    2005-12-21 20:43:19 1496 374 AU # Auto-install minor updates: Yes (Policy)
    2005-12-21 20:43:19 1496 374 AU # AU is paused, not initializing any
    handlers
    2005-12-21 20:43:24 1496 374 Service *********
    2005-12-21 20:43:24 1496 374 Service ** END ** Service: Service exit
    [Exit code = 0x240001]
    2005-12-21 20:43:24 1496 374 Service *************
    2005-12-21 20:43:33 1524 398 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0600) ===========
    2005-12-21 20:43:33 1524 398 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2005-12-21 20:43:33 1524 398 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2005-12-21 20:43:33 1524 398 Service *************
    2005-12-21 20:43:33 1524 398 Service ** START ** Service: Service startup
    2005-12-21 20:43:33 1524 398 Service *********
    2005-12-21 20:43:33 1524 398 Agent * WU client version 5.8.0.2469
    2005-12-21 20:43:33 1524 398 Agent * SusClientId =
    '4cf3f386-b5d2-484c-bbc3-f3afe50703f8'
    2005-12-21 20:43:33 1524 398 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2005-12-21 20:43:33 1524 398 Agent * Access type: No proxy
    2005-12-21 20:43:33 1524 398 Agent * Network state: Connected
    2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2005-12-21 20:44:20 1524 398 Agent *********** Agent: Initializing global
    settings cache ***********
    2005-12-21 20:44:20 1524 398 Agent * WSUS server: http://vc-secure
    2005-12-21 20:44:20 1524 398 Agent * WSUS status server: http://vc-secure
    2005-12-21 20:44:20 1524 398 Agent * Target group: (Unassigned Computers)
    2005-12-21 20:44:20 1524 398 Agent * Windows Update access disabled: No
    2005-12-21 20:44:21 1524 398 DnldMgr Download manager restoring 0 downloads
    2005-12-21 20:44:21 1524 398 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-12-21 20:44:21 1524 398 AU # WSUS server: http://vc-secure
    2005-12-21 20:44:21 1524 398 AU # Detection frequency: 22
    2005-12-21 20:44:21 1524 398 AU # Approval type: Scheduled (Policy)
    2005-12-21 20:44:21 1524 398 AU # Scheduled install day/time: Every day at
    4:00
    2005-12-21 20:44:21 1524 398 AU # Auto-install minor updates: Yes (Policy)
    2005-12-21 20:44:21 1524 398 Report *********** Report: Initializing static
    reporting data ***********
    2005-12-21 20:44:21 1524 398 Report * OS Version = 5.1.2600.2.0.65792
    2005-12-21 20:44:21 1524 398 Report * Computer Brand = Dell Inc.

    2005-12-21 20:44:21 1524 398 Report * Computer Model = OptiPlex GX280

    2005-12-21 20:44:21 1524 398 Report * Bios Revision = A03
    2005-12-21 20:44:21 1524 398 Report * Bios Name = Phoenix ROM BIOS PLUS
    Version 1.10 A03
    2005-12-21 20:44:21 1524 398 Report * Bios Release Date =
    2004-09-17T00:00:00
    2005-12-21 20:44:21 1524 398 Report * Locale ID = 1033
    2005-12-21 20:44:21 1524 398 AU #############
    2005-12-21 20:44:21 1524 398 AU ## START ## AU: Search for updates
    2005-12-21 20:44:21 1524 398 AU #########
    2005-12-21 20:44:21 1524 398 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
    2005-12-21 20:44:21 1524 7c Agent *************
    2005-12-21 20:44:21 1524 7c Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-21 20:44:21 1524 7c Agent *********
    2005-12-21 20:44:22 1524 7c Agent * Found 0 updates and 0 categories in
    search
    2005-12-21 20:44:22 1524 7c Agent *********
    2005-12-21 20:44:22 1524 7c Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-21 20:44:22 1524 7c Agent *************
    2005-12-21 20:44:22 1524 7c AU >>## RESUMED ## AU: Search for updates
    [CallId = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
    2005-12-21 20:44:22 1524 7c AU # 0 updates detected
    2005-12-21 20:44:22 1524 7c AU #########
    2005-12-21 20:44:22 1524 7c AU ## END ## AU: Search for updates [CallId
    = {15A1ED61-6833-4081-B21B-2CD8CC613096}]
    2005-12-21 20:44:22 1524 7c AU #############
    2005-12-21 20:44:27 1524 7c Report REPORT EVENT:
    {06568BDC-031F-467F-923B-E6E1B54236FC} 2005-12-21
    20:44:21-0600 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
    2005-12-21 20:48:23 1524 604 PT Initializing simple targeting cookie,
    clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
    animal01.health.internal.vctx.org
    2005-12-21 20:48:23 1524 604 PT Server URL =
    http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
    2005-12-21 20:48:26 1524 604 Report Uploading 1 events using cached cookie,
    reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
    2005-12-21 20:48:26 1524 604 Report Reporter successfully uploaded 1 events.
    2005-12-21 21:22:04 1524 398 AU #############
    2005-12-21 21:22:04 1524 398 AU ## START ## AU: Search for updates
    2005-12-21 21:22:04 1524 398 AU #########
    2005-12-21 21:22:04 1524 398 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
    2005-12-21 21:22:04 1524 604 Agent *************
    2005-12-21 21:22:04 1524 604 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-21 21:22:04 1524 604 Agent *********
    2005-12-21 21:24:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-21 21:24:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-21 21:26:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-21 21:26:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-21 21:28:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-21 21:28:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-21 21:30:09 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-21 21:30:09 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-21 21:30:09 1524 604 Misc WARNING: DownloadFileInternal failed for
    http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
    2005-12-21 21:30:09 1524 604 Setup FATAL: IsUpdateRequired failed with error
    0x80072ee2
    2005-12-21 21:30:09 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed: 0x80072ee2
    2005-12-21 21:30:09 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed, error = 0x80072EE2
    2005-12-21 21:30:09 1524 604 Agent * WARNING: Skipping scan, self-update
    check returned 0x80072EE2
    2005-12-21 21:30:10 1524 604 Agent * WARNING: Exit code = 0x80072EE2
    2005-12-21 21:30:10 1524 604 Agent *********
    2005-12-21 21:30:10 1524 604 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-21 21:30:10 1524 604 Agent *************
    2005-12-21 21:30:10 1524 604 Agent WARNING: WU client failed Searching for
    update with error 0x80072ee2
    2005-12-21 21:30:10 1524 604 AU >>## RESUMED ## AU: Search for updates
    [CallId = {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
    2005-12-21 21:30:10 1524 604 AU # WARNING: Search callback failed, result
    = 0x80072EE2
    2005-12-21 21:30:10 1524 604 AU #########
    2005-12-21 21:30:10 1524 604 AU ## END ## AU: Search for updates [CallId
    = {0D8CB582-A4E4-4B37-A8DD-30EEC15E5E34}]
    2005-12-21 21:30:10 1524 604 AU #############
    2005-12-21 21:30:10 1524 604 AU AU setting next detection timeout to
    2005-12-22 08:30:10
    2005-12-21 21:30:14 1524 604 Report REPORT EVENT:
    {7C595F02-903F-4BBA-A2C0-8388C50E6CAB} 2005-12-21
    21:30:09-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80072ee2
    2005-12-21 21:33:57 1524 604 Report Uploading 1 events using cached cookie,
    reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
    2005-12-21 21:33:57 1524 604 Report Reporter successfully uploaded 1 events.
    2005-12-21 23:25:38 1524 704 Agent *************
    2005-12-21 23:25:38 1524 704 Agent ** START ** Agent: Finding updates
    [CallerId = MBSA]
    2005-12-21 23:25:38 1524 704 Agent *********
    2005-12-21 23:25:39 1524 704 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2005-12-21 23:25:39 1524 704 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://vc-secure/ClientWebService/client.asmx
    2005-12-21 23:25:39 1524 704 PT Initializing simple targeting cookie,
    clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
    animal01.health.internal.vctx.org
    2005-12-21 23:25:39 1524 704 PT Server URL =
    http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
    2005-12-21 23:25:42 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:42 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:44 1524 704 PT WARNING: SyncUpdates failure, error =
    0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
    200
    2005-12-21 23:25:44 1524 704 PT WARNING: SOAP Fault: 0x00012c
    2005-12-21 23:25:44 1524 704 PT WARNING: faultstring:Fault occurred
    2005-12-21 23:25:44 1524 704 PT WARNING: ErrorCode:RegistrationRequired(3)
    2005-12-21 23:25:44 1524 704 PT WARNING: Message:need to call
    RegisterComputer.
    2005-12-21 23:25:44 1524 704 PT WARNING:
    Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
    2005-12-21 23:25:44 1524 704 PT WARNING:
    ID:8d0fd6a3-dd98-46d8-b5e0-c629a933e2d3
    2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:44 1524 704 PT Initializing simple targeting cookie,
    clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
    animal01.health.internal.vctx.org
    2005-12-21 23:25:44 1524 704 PT Server URL =
    http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
    2005-12-21 23:25:44 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:45 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:48 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:50 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:53 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:56 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:57 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:58 1524 704 PT +++++++++++ PT: Synchronizing extended
    update info +++++++++++
    2005-12-21 23:25:58 1524 704 PT + ServiceId =
    {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
    http://vc-secure/ClientWebService/client.asmx
    2005-12-21 23:25:58 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:25:59 1524 704 Misc WARNING: Failed to find token for SID
    S-1-5-21-501881172-1023915045-2437969446-500 with hr = 80240018.
    2005-12-21 23:26:00 1524 704 Agent * Added update
    {B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103 to search result
    2005-12-21 23:26:00 1524 704 Agent * Added update
    {4324AC78-FDB4-42DE-BEDF-769A40627897}.100 to search result
    2005-12-21 23:26:00 1524 704 Agent * Added update
    {D3AC165E-D7C4-4BDF-83F0-E249ECBE873B}.101 to search result
    2005-12-21 23:26:00 1524 704 Agent * Added update
    {2FCDEFD7-B98F-4A25-8DF4-F8060AFC0942}.100 to search result
    2005-12-21 23:26:00 1524 704 Agent * Found 4 updates and 7 categories in
    search
    2005-12-21 23:26:00 1524 704 Agent *********
    2005-12-21 23:26:00 1524 704 Agent ** END ** Agent: Finding updates
    [CallerId = MBSA]
    2005-12-21 23:26:00 1524 704 Agent *************
    2005-12-21 23:26:05 1524 704 Report REPORT EVENT:
    {667EC1B7-06DA-419C-B5DD-F0DFD29DAA75} 2005-12-21
    23:26:00-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA Success Software Synchronization Agent has finished detecting items.
    2005-12-21 23:26:05 1524 704 Report REPORT EVENT:
    {4C57EAA2-C1CB-4103-BDD6-CFD3AE4CC3BC} 2005-12-21
    23:26:00-0600 1 153 101 {00000000-0000-0000-0000-000000000000} 0 0 MBSA Success Pre-Deployment Check Reporting client status.
    2005-12-21 23:29:47 1524 604 Report Uploading 2 events using cached cookie,
    reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
    2005-12-21 23:29:48 1524 604 Report Reporter successfully uploaded 2 events.
    2005-12-22 02:30:10 1524 398 AU #############
    2005-12-22 02:30:10 1524 398 AU ## START ## AU: Search for updates
    2005-12-22 02:30:10 1524 398 AU #########
    2005-12-22 02:30:10 1524 398 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
    2005-12-22 02:30:10 1524 604 Agent *************
    2005-12-22 02:30:10 1524 604 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-22 02:30:10 1524 604 Agent *********
    2005-12-22 02:32:14 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 02:32:14 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 02:34:15 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 02:34:15 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 02:36:16 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 02:36:16 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 02:38:17 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 02:38:17 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 02:38:17 1524 604 Misc WARNING: DownloadFileInternal failed for
    http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
    2005-12-22 02:38:17 1524 604 Setup FATAL: IsUpdateRequired failed with error
    0x80072ee2
    2005-12-22 02:38:17 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed: 0x80072ee2
    2005-12-22 02:38:17 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed, error = 0x80072EE2
    2005-12-22 02:38:17 1524 604 Agent * WARNING: Skipping scan, self-update
    check returned 0x80072EE2
    2005-12-22 02:38:18 1524 604 Agent * WARNING: Exit code = 0x80072EE2
    2005-12-22 02:38:18 1524 604 Agent *********
    2005-12-22 02:38:18 1524 604 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-22 02:38:18 1524 604 Agent *************
    2005-12-22 02:38:18 1524 604 Agent WARNING: WU client failed Searching for
    update with error 0x80072ee2
    2005-12-22 02:38:18 1524 604 AU >>## RESUMED ## AU: Search for updates
    [CallId = {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
    2005-12-22 02:38:18 1524 604 AU # WARNING: Search callback failed, result
    = 0x80072EE2
    2005-12-22 02:38:18 1524 604 AU #########
    2005-12-22 02:38:18 1524 604 AU ## END ## AU: Search for updates [CallId
    = {3ACDBF53-EB2D-49DC-8C35-2152C363010C}]
    2005-12-22 02:38:18 1524 604 AU #############
    2005-12-22 02:38:18 1524 604 AU AU setting next detection timeout to
    2005-12-22 13:38:18
    2005-12-22 02:38:22 1524 7c Report REPORT EVENT:
    {976FA021-6EFF-48E0-93D7-D4CC85BDFB43} 2005-12-22
    02:38:17-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80072ee2
    2005-12-22 02:42:04 1524 7c PT Initializing simple targeting cookie,
    clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
    animal01.health.internal.vctx.org
    2005-12-22 02:42:04 1524 7c PT Server URL =
    http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
    2005-12-22 02:42:05 1524 7c Report Uploading 1 events using cached cookie,
    reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
    2005-12-22 02:42:05 1524 7c Report Reporter successfully uploaded 1 events.
    2005-12-22 04:00:10 1524 398 AU Forced install timer expired for scheduled
    install
    2005-12-22 07:38:18 1524 398 AU #############
    2005-12-22 07:38:18 1524 398 AU ## START ## AU: Search for updates
    2005-12-22 07:38:18 1524 398 AU #########
    2005-12-22 07:38:18 1524 398 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
    2005-12-22 07:38:18 1524 604 Agent *************
    2005-12-22 07:38:18 1524 604 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-22 07:38:18 1524 604 Agent *********
    2005-12-22 07:40:22 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 07:40:22 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 07:42:23 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 07:42:23 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 07:44:24 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 07:44:24 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 07:46:25 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 07:46:25 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 07:46:25 1524 604 Misc WARNING: DownloadFileInternal failed for
    http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
    2005-12-22 07:46:25 1524 604 Setup FATAL: IsUpdateRequired failed with error
    0x80072ee2
    2005-12-22 07:46:25 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed: 0x80072ee2
    2005-12-22 07:46:25 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed, error = 0x80072EE2
    2005-12-22 07:46:25 1524 604 Agent * WARNING: Skipping scan, self-update
    check returned 0x80072EE2
    2005-12-22 07:46:26 1524 604 Agent * WARNING: Exit code = 0x80072EE2
    2005-12-22 07:46:26 1524 604 Agent *********
    2005-12-22 07:46:26 1524 604 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-22 07:46:26 1524 604 Agent *************
    2005-12-22 07:46:26 1524 604 Agent WARNING: WU client failed Searching for
    update with error 0x80072ee2
    2005-12-22 07:46:26 1524 604 AU >>## RESUMED ## AU: Search for updates
    [CallId = {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
    2005-12-22 07:46:26 1524 604 AU # WARNING: Search callback failed, result
    = 0x80072EE2
    2005-12-22 07:46:26 1524 604 AU #########
    2005-12-22 07:46:26 1524 604 AU ## END ## AU: Search for updates [CallId
    = {D5B3FA8F-2F68-49C5-80A2-DCB38F24403D}]
    2005-12-22 07:46:26 1524 604 AU #############
    2005-12-22 07:46:26 1524 604 AU AU setting next detection timeout to
    2005-12-22 18:46:26
    2005-12-22 07:46:30 1524 604 Report REPORT EVENT:
    {4A5C405B-7992-46F3-827B-54C28C2F595F} 2005-12-22
    07:46:25-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80072ee2
    2005-12-22 07:50:12 1524 330 PT Initializing simple targeting cookie,
    clientId = 4cf3f386-b5d2-484c-bbc3-f3afe50703f8, target group = , DNS name =
    animal01.health.internal.vctx.org
    2005-12-22 07:50:12 1524 330 PT Server URL =
    http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
    2005-12-22 07:50:13 1524 330 Report Uploading 1 events using cached cookie,
    reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
    2005-12-22 07:50:13 1524 330 Report Reporter successfully uploaded 1 events.
    2005-12-22 12:46:26 1524 398 AU #############
    2005-12-22 12:46:26 1524 398 AU ## START ## AU: Search for updates
    2005-12-22 12:46:26 1524 398 AU #########
    2005-12-22 12:46:26 1524 398 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
    2005-12-22 12:46:26 1524 604 Agent *************
    2005-12-22 12:46:26 1524 604 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-22 12:46:26 1524 604 Agent *********
    2005-12-22 12:48:30 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 12:48:30 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 12:50:31 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 12:50:31 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 12:52:32 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 12:52:32 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 12:54:33 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-22 12:54:33 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-22 12:54:33 1524 604 Misc WARNING: DownloadFileInternal failed for
    http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
    2005-12-22 12:54:33 1524 604 Setup FATAL: IsUpdateRequired failed with error
    0x80072ee2
    2005-12-22 12:54:33 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed: 0x80072ee2
    2005-12-22 12:54:33 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed, error = 0x80072EE2
    2005-12-22 12:54:33 1524 604 Agent * WARNING: Skipping scan, self-update
    check returned 0x80072EE2
    2005-12-22 12:54:34 1524 604 Agent * WARNING: Exit code = 0x80072EE2
    2005-12-22 12:54:34 1524 604 Agent *********
    2005-12-22 12:54:34 1524 604 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-22 12:54:34 1524 604 Agent *************
    2005-12-22 12:54:34 1524 604 Agent WARNING: WU client failed Searching for
    update with error 0x80072ee2
    2005-12-22 12:54:34 1524 604 AU >>## RESUMED ## AU: Search for updates
    [CallId = {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
    2005-12-22 12:54:34 1524 604 AU # WARNING: Search callback failed, result
    = 0x80072EE2
    2005-12-22 12:54:34 1524 604 AU #########
    2005-12-22 12:54:34 1524 604 AU ## END ## AU: Search for updates [CallId
    = {F8E09C03-0F33-4F11-89EC-1A8F4D2FDB05}]
    2005-12-22 12:54:34 1524 604 AU #############
    2005-12-22 12:54:34 1524 604 AU AU setting next detection timeout to
    2005-12-22 23:54:34
    2005-12-22 12:54:38 1524 604 Report REPORT EVENT:
    {CC4C753B-EBEF-4FEE-8E87-3D2698E9E556} 2005-12-22
    12:54:33-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80072ee2
     
    Jamer, Dec 23, 2005
    #1
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  2. Actually, it isreporting its status... it's just that the status being
    reported is inaccurate, because the client is unable to successfully execute
    a detection.

    We see from the Client Diagnostic Tool that the CDT was able to connect to
    the server, and verified the presence of the necessary files in the
    selfupdate folder.
    There have been a lot of things going on with this machine, and knowing the
    time line of changes that were made, so I can understand how they fit into
    the anomalies in this log, would be helpful.
    0x8024400d - SUS E PT SOAP CLIENT
    The message was malformed or incomplete

    On 12/21, the client received a '400D' error.. the infamouse SOAP 0x12c
    error, which, during the beta, was traced to a failure in the WMI subsystem.
    This issue was supposed to have been fixed for the release code, but the
    occasional recurrence of the issue suggests that it has not. Check this list
    on the WSUS Wiki, and eliminate any issues that may be addressed:
    http://www.wsuswiki.com/SOAPFault0x00012c

    Here we see the MBSA scan, which actually was able to connect to the
    client.asmx webservice. It complained about some issues in the process.
    Nevertheless, it did detect four updates.
    At 2:30am, the client initiated another detection cycle, and this time, logs
    the '2ee2' error attempting to access the wusetup.cab file.
    0x80072ee2 - ERROR INTERNET TIMEOUT

    Your documentation of things you tried says you removed the SusClientId and
    reran the detection. Since the posted log segment shows no change in the
    ClientID, I'm assuming that 'test' occurred prior to the time of this log.
    When you removed the SusClientID from the registry, did you also remove the
    other two values contained in the ~\CurrentVersion\WindowsUpdate key? After
    removing the value(s), did you -restart- the Automatic Updates service?

    Is there anything special, or unique, about these 30 systems, that's not the
    case with the other 270? Because you have 270 of 300 systems working, logic
    dictates that the problem is on the client-side; however, with that many
    clients malfunctioning, it also suggests that the problem is not a quirk
    with the config of one client, but perhaps something systemic.

    Also, try the following, in this order:
    1. Stop the Automatic Updates service.
    2. Delete the registry key
    HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate in its
    entirety.
    3. Delete the registry key
    HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate in its entirety.
    4. Run 'gpupdate /force /target:computer' to reload the registry from the
    applicable Group Policy.
    5. Export the registry key
    HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate and post it here.
    6. Delete the %windir%\SoftwareDistribution folder (again).
    7. Rename the %windir%\WindowsUpdate.log (do not delete it, we may need
    what's there for additional diagnostics information)
    8. Restart the Automatic Updates service.

    WAIT 30 MINUTES.

    9. Post the complete %windir%\WindowsUpdate.log along with the registry
    export from step #5.



     
    Lawrence Garvin \(MVP\), Dec 23, 2005
    #2
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  3. Jamer

    Jamer Guest

    Thanks for replying. The only thing these computers have in common is that
    they connect back to the wsus server via a wireless connection. I thought
    that might be the problem, but we have another 50 computers that also connect
    via wireless that have no problem. The problem started after we migrated from
    sus to wsus.
    I ran the wbemtest and was able to make a connection; however I haven't used
    this program, so I don't know the syntax to run a query.
    I have deleted the registry keys and distribution folder. Here is the new
    registry settings and log after restarting wuauserv. Also the client has
    shown up in the
    unassigned computers with a status of unknown. All of these computers kept
    their unknown status until I ran MBSA against them.

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
    "WUServer"="http://vc-secure"
    "WUStatusServer"="http://vc-secure"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
    "AutoInstallMinorUpdates"=dword:00000001
    "NoAutoUpdate"=dword:00000000
    "AUOptions"=dword:00000004
    "ScheduledInstallDay"=dword:00000000
    "ScheduledInstallTime"=dword:00000004
    "UseWUServer"=dword:00000001
    "RescheduleWaitTimeEnabled"=dword:00000001
    "RescheduleWaitTime"=dword:0000000f
    "DetectionFrequencyEnabled"=dword:00000001
    "DetectionFrequency"=dword:00000016
    "RebootWarningTimeoutEnabled"=dword:00000001
    "RebootWarningTimeout"=dword:00000005
    "NoAutoRebootWithLoggedOnUsers"=dword:00000000


    2005-12-23 11:55:11 1524 8e8 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0600) ===========
    2005-12-23 11:55:11 1524 8e8 Misc = Process: C:\WINDOWS\System32\svchost.exe
    2005-12-23 11:55:11 1524 8e8 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2005-12-23 11:55:11 1524 8e8 Service *************
    2005-12-23 11:55:11 1524 8e8 Service ** START ** Service: Service startup
    2005-12-23 11:55:11 1524 8e8 Service *********
    2005-12-23 11:55:11 1524 8e8 Agent * WU client version 5.8.0.2469
    2005-12-23 11:55:11 1524 8e8 Agent * WARNING: Failed to obtain SusClientId
    2005-12-23 11:55:11 1524 8e8 Agent * Base directory:
    C:\WINDOWS\SoftwareDistribution
    2005-12-23 11:55:11 1524 8e8 Agent * Access type: No proxy
    2005-12-23 11:55:11 1524 8e8 Agent * Network state: Connected
    2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing Windows
    Update Agent ***********
    2005-12-23 11:55:56 1524 8e8 Agent *********** Agent: Initializing global
    settings cache ***********
    2005-12-23 11:55:56 1524 8e8 Agent * WSUS server: http://vc-secure
    2005-12-23 11:55:56 1524 8e8 Agent * WSUS status server: http://vc-secure
    2005-12-23 11:55:56 1524 8e8 Agent * Target group: (Unassigned Computers)
    2005-12-23 11:55:56 1524 8e8 Agent * Windows Update access disabled: No
    2005-12-23 11:55:59 1028 378 Misc =========== Logging initialized (build:
    5.8.0.2469, tz: -0600) ===========
    2005-12-23 11:55:59 1028 378 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2005-12-23 11:55:59 1028 378 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    2005-12-23 11:55:59 1028 378 DtaStor Default service for AU is
    {00000000-0000-0000-0000-000000000000}
    2005-12-23 11:56:00 1028 378 DtaStor Default service for AU is
    {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2005-12-23 11:56:00 1524 8e8 DnldMgr Download manager restoring 0 downloads
    2005-12-23 11:56:00 1524 8e8 AU ########### AU: Initializing Automatic
    Updates ###########
    2005-12-23 11:56:00 1524 8e8 AU AU setting next detection timeout to
    2005-12-23 17:56:00
    2005-12-23 11:56:00 1524 8e8 AU # WSUS server: http://vc-secure
    2005-12-23 11:56:00 1524 8e8 AU # Detection frequency: 22
    2005-12-23 11:56:00 1524 8e8 AU # Approval type: Scheduled (Policy)
    2005-12-23 11:56:00 1524 8e8 AU # Scheduled install day/time: Every day at
    4:00
    2005-12-23 11:56:00 1524 8e8 AU # Auto-install minor updates: Yes (Policy)
    2005-12-23 11:56:00 1524 8e8 AU #############
    2005-12-23 11:56:00 1524 8e8 AU ## START ## AU: Search for updates
    2005-12-23 11:56:00 1524 8e8 AU #########
    2005-12-23 11:56:00 1524 8e8 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
    2005-12-23 11:56:00 1524 604 Agent *************
    2005-12-23 11:56:00 1524 604 Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-23 11:56:00 1524 604 Agent *********
    2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-23 11:58:03 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-23 12:00:06 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-23 12:02:07 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: httpRead failed. error
    0x80072ee2
    2005-12-23 12:04:08 1524 604 Misc WARNING: WinHttp: DoFileDownload
    PerformDownload failed. error 0x80072ee2
    2005-12-23 12:04:08 1524 604 Misc WARNING: DownloadFileInternal failed for
    http://vc-secure/selfupdate/AU/x86/XP/en/wusetup.cab: error 0x80072ee2
    2005-12-23 12:04:08 1524 604 Setup FATAL: IsUpdateRequired failed with error
    0x80072ee2
    2005-12-23 12:04:08 1524 604 Report *********** Report: Initializing static
    reporting data ***********
    2005-12-23 12:04:08 1524 604 Report * OS Version = 5.1.2600.2.0.65792
    2005-12-23 12:04:08 1524 604 Report * Computer Brand = Dell Inc.

    2005-12-23 12:04:08 1524 604 Report * Computer Model = OptiPlex GX280

    2005-12-23 12:04:08 1524 604 Report * Bios Revision = A03
    2005-12-23 12:04:08 1524 604 Report * Bios Name = Phoenix ROM BIOS PLUS
    Version 1.10 A03
    2005-12-23 12:04:08 1524 604 Report * Bios Release Date =
    2004-09-17T00:00:00
    2005-12-23 12:04:08 1524 604 Report * Locale ID = 1033
    2005-12-23 12:04:08 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed: 0x80072ee2
    2005-12-23 12:04:08 1524 604 Setup WARNING: SelfUpdate: Default Service:
    IsUpdateRequired failed, error = 0x80072EE2
    2005-12-23 12:04:08 1524 604 Agent * WARNING: Skipping scan, self-update
    check returned 0x80072EE2
    2005-12-23 12:04:09 1524 604 Agent * WARNING: Exit code = 0x80072EE2
    2005-12-23 12:04:09 1524 604 Agent *********
    2005-12-23 12:04:09 1524 604 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2005-12-23 12:04:09 1524 604 Agent *************
    2005-12-23 12:04:09 1524 604 Agent WARNING: WU client failed Searching for
    update with error 0x80072ee2
    2005-12-23 12:04:09 1524 604 AU >>## RESUMED ## AU: Search for updates
    [CallId = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
    2005-12-23 12:04:09 1524 604 AU # WARNING: Search callback failed, result
    = 0x80072EE2
    2005-12-23 12:04:09 1524 604 AU #########
    2005-12-23 12:04:09 1524 604 AU ## END ## AU: Search for updates [CallId
    = {0C565B5B-5897-4A05-8D99-BB8272AB3CF4}]
    2005-12-23 12:04:09 1524 604 AU #############
    2005-12-23 12:04:09 1524 604 AU AU setting next detection timeout to
    2005-12-23 23:04:09
    2005-12-23 12:04:13 1524 604 Report REPORT EVENT:
    {A19A53D5-80C1-49E7-8834-9219C3FFC7CC} 2005-12-23
    12:04:08-0600 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80072ee2 SelfUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80072ee2
    2005-12-23 12:14:11 1524 604 PT Initializing simple targeting cookie,
    clientId = e5b928bd-d4ac-46cd-83ad-8890a95d240a, target group = , DNS name =
    animal01.health.internal.vctx.org
    2005-12-23 12:14:11 1524 604 PT Server URL =
    http://vc-secure/SimpleAuthWebService/SimpleAuth.asmx
    2005-12-23 12:14:12 1524 604 Report Uploading 1 events using cached cookie,
    reporting URL = http://vc-secure/ReportingWebService/ReportingWebService.asmx
    2005-12-23 12:14:12 1524 604 Report Reporter successfully uploaded 1 events.

     
    Jamer, Dec 23, 2005
    #3
  4. THAT would be a significant contributing factor, Jamer. We've seen several
    instances of issues with data communication between the WUA and the WSUS
    server where wireless connections are involved.
    Wireless connections have a lot of variability and volatility. What works on
    computer 'a' at point 'a', may not work correctly on computer 'b' at point
    'b', even if point 'b' is a mere few feet away from point 'a'.

    For example, how many WAPs are available to support those 50 computers; how
    much space (square footage, cubic footage) is serviced by each WAP. What
    physical environment exists between these clients and the nearest WAP. How
    far is it from this particular client to the nearest WAP, and how many
    clients are being serviced by that WAP. Of these 30 dysfunctional clients,
    how many WAPs are involved that provide service to them. Do you have any
    WAPs that have 100% of the serviced clients working perfectly?
    Yes.. the architecture of SUS and WSUS are radically different. It is not
    practical to compare performance issues based merely on the switch from one
    product to the next. The architecture of WSUS, using web services is much
    more sensitive to connectivity issues that the old technology of SUS.

    I would suggest putting one of these computers on a -wired- connection. If
    you can replicate this error on a wired connection, with no other changes to
    the client, then I'll abandon the consideration that the issue is wireless
    based, and we can continue troubleshooting the issue while the client is on
    the wire.

     
    Lawrence Garvin \(MVP\), Dec 24, 2005
    #4
  5. Jamer

    Jamer Guest

    I guess I should have been more specific. We are using a wireless connection
    as our wan link, all of our computers connect normally thru lan interfaces.
    But you are right about causing problems making the connection. Your last
    post got me to thinking about the wireless, and on a whim I changed the mtu
    on a couple of the computers and viola, they are communicating properly. I
    still need to check and make sure they download and install their updates.
    I've got my fingers crossed. Thanks for all of you help

     
    Jamer, Dec 25, 2005
    #5
  6. Jamer

    Jamer Guest

    I was wondering what solutions are available other than adjusting the mtu. I
    have to adjust the settings to 1300, which to me seems too low.

     
    Jamer, Dec 26, 2005
    #6
  7. Since you've got a wireless WAN link involved, short of optimizing the -WAN-
    link, the only other option would be to put a WSUS server onsite to service
    those 30 clients. However, you may even still experience issues with
    server-to-server synchronization, so that may not be a 'perfect' solution,
    either.

    I know very little about wireless WAN, so I'm afraid I won't be much help in
    that area.

     
    Lawrence Garvin \(MVP\), Dec 26, 2005
    #7
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