wsus install failure during wmsde part of install

Discussion in 'Update Services' started by teio, Aug 23, 2005.

  1. teio

    teio Guest

    could someone point me in the right direction, thanks

    1) current system configuration :

    dell branded server
    SBS2003 + sp1
    sharepoint services installed:
    ( i saw a reference to a problem but it appeared to be a needed correction
    after install)

    system had sus on it but was uninstalled before beginning the wsus install

    2) during install I keep getting the following error:

    ***** 2005-08-22 10:04:12 14:04:12 Executing External Command: C:\Program
    Files\Update Services\\tools\osql\osql.exe -S HNBSRV2\WSUS -E -b -n -Q
    sp_grantdbaccess N'HNB-LAW\IWAM_DELL-OFV7446Y6N' EXEC sp_addrolemember
    webService,N'HNB-LAW\IWAM_DELL-OFV7446Y6N'" *****
    Msg 15401, Level 11, State 1, Server HNBSRV2\WSUS, Procedure sp_grantlogin,
    Line 41
    Windows NT user or group 'HNB-LAW\IWAM_DELL-OFV7446Y6N' not found. Check the
    name again.
    Msg 15401, Level 11, State 1, Server HNBSRV2\WSUS, Procedure
    sp_grantdbaccess, Line 99
    Windows NT user or group 'HNB-LAW\IWAM_DELL-OFV7446Y6N' not found. Check the
    name again.
    Msg 15410, Level 11, State 1, Server HNBSRV2\WSUS, Procedure
    sp_addrolemember, Line 66
    User or role 'HNB-LAW\IWAM_DELL-OFV7446Y6N' does not exist in this database.


    above is the error that seems to trigger the install failure
    * the two (2) accounts appear to be DELL generated accounts relating to the
    Machine name and they are in the AD

    teio, Aug 23, 2005
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  2. Yes.. this is symptomatic of attempting to install WSUS on an OEM SBS2003
    system, particularly the Dell, but it has been reported on other OEMs as

    There is no published fix, nor even a known cause, for this at the moment.
    Lawrence Garvin, Aug 24, 2005
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  3. teio

    teio Guest

    Is there anything that can be suggested to look at? The command file is
    deleted before I can see it . Is the install is trolling for users or
    administrative users with some special properties, more to the point these
    accounts are in the directory what does the error mean.


    teio, Aug 24, 2005
  4. Yes- There is now a published workaround proceedure that will allow you to
    install WSUS on the OEM preconfigured (with mini-setup) SBS servers which
    previously failed the installation. There is an explanation of why the
    issue occurs as well. Check the 3rd issue here on the WSUS wiki.

    Thanks Bobbie
    Bobbie Harder
    Program Manager, WSUS

    This posting is provided "As Is" with no warranties, and confers no rights.
    Use of included script samples are subject to the terms specified at
    Bobbie Harder \(MSFT\), Aug 25, 2005
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