WSUS - XPclient is not contacting update services

Discussion in 'Windows Update' started by CPfint_IT, Apr 7, 2005.

  1. CPfint_IT

    CPfint_IT Guest

    I'm deploying WSUS on a local network with Windows XP SP2 clients through
    Group Policies (Active directory).
    One of the XP clients cannot contact the update service even when manually
    trying to contact the MS update Internet site (I get error 0x800A01AE)

    Here are some log entries from the client. The entries repeat every time
    with "AU received event of type: 3"

    2005-04-06 10:03:31+0200 1836 730 Service received logoff notification
    2005-04-06 10:03:31+0200 1836 2cc AU received event of type: 3
    2005-04-06 10:03:31+0200 1836 2cc Received an event which can not be
    processed at this time
    2005-04-06 10:03:36+0200 1836 2cc AU received event of type: 1
    2005-04-06 10:03:36+0200 1836 2cc Setting next AU detection timeout to
    2005-04-06 08:03:36
    2005-04-06 10:03:36+0200 288 124 Trying to make out of proc datastore active
    2005-04-06 10:03:36+0200 288 124 Out of proc datastore is now active
    2005-04-06 10:03:36+0200 1836 2cc Failed to get session from datastore:
    80004002
    2005-04-06 10:03:36+0200 1836 2cc Failed to Unserialize from data store:
    80004002
    2005-04-06 10:03:36+0200 1836 2cc AU Restart required....
    2005-04-06 10:05:34+0200 880 154 WUAutoUpdateAtShutdown failed, hr=80080005
    2005-04-06 10:05:36+0200 1836 730 Service received SERVICE_CONTROL_SHUTDOWN
    control
    2005-04-06 10:05:36+0200 1836 2cc Exiting Service Main
    2005-04-06 10:05:36+0200 288 124 Out of proc datastore is shutting down
    2005-04-06 10:05:36+0200 1836 2cc WUAUENG ServiceMain exits. Exit code is
    0x240001
    2005-04-06 10:05:38+0200 288 124 Out of proc datastore is now inactive
    2005-04-06 10:07:11+0200 1844 5a0 Service Main starts
    2005-04-06 10:07:17+0200 1844 5a0 WU client with version 5.8.0.2339
    successfully initialized
    2005-04-06 10:07:17+0200 1844 5a0 Service status is now SERVICE_RUNNING
    2005-04-06 10:07:35+0200 1844 738 Service received logon notification
    2005-04-06 10:07:49+0200 1844 738 Service received connect notification
    2005-04-06 10:08:01+0200 1844 5a0 start delayed initialization of WU client
    2005-04-06 10:08:01+0200 1844 5a0 BatchFlushAge = 213.
    2005-04-06 10:08:01+0200 1844 5a0 BatchFlushAgeSus = 0.
    2005-04-06 10:08:01+0200 1844 5a0 SamplingValue2 = 257, sampling required = No
    2005-04-06 10:08:01+0200 1844 5a0 Detection success event regulation is
    disabled
    2005-04-06 10:08:16+0200 2352 934 Trying to make out of proc datastore active
    2005-04-06 10:08:22+0200 2352 934 Out of proc datastore is now active
    2005-04-06 10:08:25+0200 1844 5a0 WU client failed to load persisted
    download calls with error 0x80004002
    2005-04-06 10:08:25+0200 1844 5a0 Client Call Recorder finished delayed
    initialization
    2005-04-06 10:08:25+0200 1844 5a0 DM:CAgentDownloadManager::RestoreDownloadJobs: GetSession failed with 0x80004002.
    2005-04-06 10:08:25+0200 1844 5a0 DM:CAgentDownloadManager::DelayedInit:
    RestoreDownloadJobs failed with 0x00000000.
    2005-04-06 10:08:26+0200 1844 5a0 Setting next AU detection timeout to
    2005-04-06 08:08:25
    2005-04-06 10:08:26+0200 1844 5a0 Failed to get session from datastore:
    80004002
    2005-04-06 10:08:26+0200 1844 5a0 Failed to Unserialize from data store:
    80004002
    2005-04-06 10:08:26+0200 1844 5a0 InitAUComponents Failed, will restart AU
    in 30 mins: 80004002
    2005-04-06 10:08:26+0200 1844 5a0 AU Restart required....
    2005-04-06 10:08:26+0200 1844 434 DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with 0x80004002.
    2005-04-06 10:13:06+0200 2352 934 Out of proc datastore is shutting down
    2005-04-06 10:13:07+0200 2352 934 Out of proc datastore is now inactive
    2005-04-06 10:14:50+0200 2868 c7c WUCheckForUpdatesAtShutdown failed,
    hr=8024A000
    2005-04-06 10:14:57+0200 1844 738 Service received logoff notification
    2005-04-06 10:14:57+0200 1844 5a0 AU received event of type: 3


    I guess ther is something wrong with the local automatic update agent. I do
    not know how to uninstall and reinstall it properly.

    Does anyone know how to proceed with this problem?

    Thanks,
    Pete
     
    CPfint_IT, Apr 7, 2005
    #1
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  2. "CPfint IT",

    I am sorry you are running into this issue. The error you report can occur
    after a control self update that has not fully completed and requires a reboot.
    I have no doubt that you have already tried rebooting, but this question is
    better directed to the following newsgroup. They have more experience with WSUS
    and you will obtain a much faster answer to your questions.

    microsoft.public.softwareupdatesvcs

    Sincerely,


    Pat Walters [MSFT]


    This posting is provided "AS IS" with no warranties, and confers no rights. Use
    of included script samples are subject to the terms specified at
    http://www.microsoft.com/info/cpyright.htm"
     
    Pat Walters [MSFT], Apr 12, 2005
    #2
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