Xerox Printers All Offline Off of Print Server

Discussion in 'Windows Server' started by Mike A., Sep 7, 2006.

  1. Mike A.

    Mike A. Guest

    I have a problem where periodically for no apparent reason all of the Xerox
    printers on our network stop working at the same time.
    I get the following event error on my print server.
    No one can use any of the Xerox printers until I either stop and start the
    spooler service several times and/or restart the print server.

    The Server is Windows Server 2003 Standard Edition.

    The Hardware is an HP Proliant DL380 G4

    I have updated the lates Xerox drivers to the latest version and created LPR
    ports for each xerox fiery.

    Any one have any ideas?

    Event Type: Error
    Event Source: Print
    Event Category: None
    Event ID: 6161
    Date: 9/7/2006
    Time: 8:28:03 AM
    User: LIMITED\KBaily
    Computer: VSCNYPS1
    The document Microsoft PowerPoint - BGP 5-31-06 FINAL.ppt owned by KBaily
    failed to print on printer NYPS1TECXRX3535. Data type: NT EMF 1.008. Size of
    the spool file in bytes: 8842000. Number of bytes printed: 99276. Total
    number of pages in the document: 43. Number of pages printed: 0. Client
    machine: \\ Win32 error code returned by the print processor:
    6. The handle is invalid.

    For more information, see Help and Support Center at
    Mike A., Sep 7, 2006
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