XP Client not reporting to WSUS

Discussion in 'Windows Small Business Server' started by LindsayG, Dec 2, 2008.

  1. LindsayG

    LindsayG Guest

    I've got a small network consisting of 10 XP boxes and a server running SBS
    2003 with WSUS 2.0.0.2620. I haven't considered upgrading to WSUS 3.0
    because so far 2.0 has worked very well for us, and the default group policy
    for clients disables AU entirely.

    I'm in the process of cleaning up the client computers by formatting the
    harddrives and performing fresh installs of XP SP2 followed by upgrading to
    SP3. Once SP3 and basic software gets installed on the machines, I add them
    to an Updates group which has a GPO that enables AU and points them to the
    WSUS server. It has worked very well so far.

    One of the machines, after receiving all necessary updates, has stopped
    reporting to the WSUS server. I initially removed the machine from WSUS
    (using the WSUS Computers -> Remove the selected Computer command) and
    removed it from the Updates group when it had received all the updates it
    needed. At a later date I added it to the Updates group again to compare its
    status against a similar machine, but it never reported in to WSUS. I have
    run the gpupdate and wuauclt /detectnow commands on the machine with no
    results. This happened several weeks ago, and has remained in the Updates
    group ever since, so if it was going to contact the WSUS server it would have
    by now.

    I will run wuauclt /detectnow and post the tail of its WindowsUpdate.log
    file shortly.
     
    LindsayG, Dec 2, 2008
    #1
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  2. LindsayG

    LindsayG Guest

    Thanks for the responce, Andy.

    The GPO is set to auto-download and notify, and it already points to the
    intranet location http://SERVER:8530. It seems more like there is something
    wrong with the communication between the client and the server. As I
    mentioned, this specific machine had already gotten in contact with the
    server, downloaded and installed updates, and been removed from WSUS. I'm
    not aware of any settings that have been changed since then but for some
    reason when the GPO was re-applied, it never managed to re-establish contact
    with the WSUS server.
     
    LindsayG, Dec 3, 2008
    #2
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  3. LindsayG

    LindsayG Guest

    Executing a "wuauclt /detectnow" command seems to have no noticeable effect
    either on the machine or in the WindowsUpdate.log. Process runs for a short
    period of time and then disappears. Command was run twice on the day of this
    log exerpt at around 15:30 and again 16:27.

    Exerpt from client WindowsUpdate.log:


    2008-12-02 10:04:30+1100 1052 728 Service Main starts
    2008-12-02 10:04:30+1100 1052 728 Using BatchFlushAge = 29789.
    2008-12-02 10:04:30+1100 1052 728 Using SamplingValue = 189.
    2008-12-02 10:04:30+1100 1052 728 Successfully loaded event namespace
    dictionary.
    2008-12-02 10:04:30+1100 1052 728 Successfully loaded client event namespace
    descriptor.
    2008-12-02 10:04:30+1100 1052 728 Successfully initialized local event
    logger. Events will be logged at
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
    2008-12-02 10:04:30+1100 1052 728 Successfully initialized NT event logger.
    2008-12-02 10:04:30+1100 1052 728 Successfully initialized event uploader 0.
    2008-12-02 10:04:30+1100 1052 728 Successfully initialized event uploader 1.
    2008-12-02 10:04:30+1100 1052 728 WU client with version 5.4.3790.5512
    successfully initialized
    2008-12-02 10:04:30+1100 1052 728 Service status is now SERVICE_RUNNING
    2008-12-02 10:05:14+1100 1052 728 start delayed initialization of WU client
    2008-12-02 10:05:15+1100 620 264 Trying to make out of proc datastore active
    2008-12-02 10:05:15+1100 620 264 Out of proc datastore is now active
    2008-12-02 10:05:15+1100 620 264 Out of proc datastore is shutting down
    2008-12-02 10:05:15+1100 1052 728 WU client failed to load persisted
    download calls with error 0x80004002
    2008-12-02 10:05:15+1100 1052 728 Client Call Recorder finished delayed
    initialization
    2008-12-02 10:05:15+1100 712 364 Trying to make out of proc datastore active
    2008-12-02 10:05:16+1100 712 364 Out of proc datastore is now active
    2008-12-02 10:05:16+1100 712 364 Out of proc datastore is shutting down
    2008-12-02 10:05:16+1100 1052 728 DM: GetSession failed with 0x80004002.
    2008-12-02 10:05:16+1100 1052 728 Setting next AU detection timeout to
    2008-12-01 23:05:16
    2008-12-02 10:05:16+1100 992 3e4 Trying to make out of proc datastore active
    2008-12-02 10:05:16+1100 620 264 Out of proc datastore is now inactive
    2008-12-02 10:05:16+1100 992 3e4 Out of proc datastore is now active
    2008-12-02 10:05:16+1100 992 3e4 Out of proc datastore is shutting down
    2008-12-02 10:05:16+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 10:05:16+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 10:05:16+1100 1052 728 InitAUComponents Failed, will restart AU
    in 30 mins: 80004002
    2008-12-02 10:05:16+1100 1052 728 AU Restart required....
    2008-12-02 10:05:17+1100 712 364 Out of proc datastore is now inactive
    2008-12-02 10:05:17+1100 992 3e4 Out of proc datastore is now inactive
    2008-12-02 10:05:23+1100 1052 420 Service received connect notification
    2008-12-02 10:05:23+1100 1052 728 AU received event of 3
    2008-12-02 10:05:23+1100 1052 728 Received an event which can not be
    processed at this time
    2008-12-02 10:05:24+1100 1052 420 Service received logon notification
    2008-12-02 10:05:24+1100 1052 728 AU received event of 3
    2008-12-02 10:05:24+1100 1052 728 Received an event which can not be
    processed at this time
    2008-12-02 10:35:16+1100 1052 728 AU received event of 1
    2008-12-02 10:35:16+1100 1052 728 Setting next AU detection timeout to
    2008-12-01 23:35:16
    2008-12-02 10:35:17+1100 1632 a4 Trying to make out of proc datastore active
    2008-12-02 10:35:18+1100 1632 a4 Out of proc datastore is now active
    2008-12-02 10:35:18+1100 1632 a4 Out of proc datastore is shutting down
    2008-12-02 10:35:18+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 10:35:18+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 10:35:18+1100 1052 728 AU Restart required....
    2008-12-02 10:35:19+1100 1632 a4 Out of proc datastore is now inactive
    2008-12-02 11:05:17+1100 1052 728 AU received event of 1
    2008-12-02 11:05:17+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 00:05:17
    2008-12-02 11:05:18+1100 268 570 Trying to make out of proc datastore active
    2008-12-02 11:05:19+1100 268 570 Out of proc datastore is now active
    2008-12-02 11:05:19+1100 268 570 Out of proc datastore is shutting down
    2008-12-02 11:05:19+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 11:05:19+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 11:05:19+1100 1052 728 AU Restart required....
    2008-12-02 11:05:20+1100 268 570 Out of proc datastore is now inactive
    2008-12-02 11:35:18+1100 1052 728 AU received event of 1
    2008-12-02 11:35:18+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 00:35:18
    2008-12-02 11:35:19+1100 232 4d0 Trying to make out of proc datastore active
    2008-12-02 11:35:20+1100 232 4d0 Out of proc datastore is now active
    2008-12-02 11:35:20+1100 232 4d0 Out of proc datastore is shutting down
    2008-12-02 11:35:20+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 11:35:20+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 11:35:20+1100 1052 728 AU Restart required....
    2008-12-02 11:35:21+1100 232 4d0 Out of proc datastore is now inactive
    2008-12-02 12:05:20+1100 1052 728 AU received event of 1
    2008-12-02 12:05:20+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 01:05:20
    2008-12-02 12:05:20+1100 1756 394 Trying to make out of proc datastore active
    2008-12-02 12:05:21+1100 1756 394 Out of proc datastore is now active
    2008-12-02 12:05:21+1100 1756 394 Out of proc datastore is shutting down
    2008-12-02 12:05:21+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 12:05:21+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 12:05:21+1100 1052 728 AU Restart required....
    2008-12-02 12:05:22+1100 1756 394 Out of proc datastore is now inactive
    2008-12-02 12:35:21+1100 1052 728 AU received event of 1
    2008-12-02 12:35:21+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 01:35:21
    2008-12-02 12:35:21+1100 1668 324 Trying to make out of proc datastore active
    2008-12-02 12:35:21+1100 1668 324 Out of proc datastore is now active
    2008-12-02 12:35:21+1100 1668 324 Out of proc datastore is shutting down
    2008-12-02 12:35:21+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 12:35:21+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 12:35:21+1100 1052 728 AU Restart required....
    2008-12-02 12:35:22+1100 1668 324 Out of proc datastore is now inactive
    2008-12-02 13:05:21+1100 1052 728 AU received event of 1
    2008-12-02 13:05:21+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 02:05:21
    2008-12-02 13:05:21+1100 412 3b8 Trying to make out of proc datastore active
    2008-12-02 13:05:22+1100 412 3b8 Out of proc datastore is now active
    2008-12-02 13:05:22+1100 412 3b8 Out of proc datastore is shutting down
    2008-12-02 13:05:22+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 13:05:22+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 13:05:22+1100 1052 728 AU Restart required....
    2008-12-02 13:05:23+1100 412 3b8 Out of proc datastore is now inactive
    2008-12-02 13:35:22+1100 1052 728 AU received event of 1
    2008-12-02 13:35:22+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 02:35:22
    2008-12-02 13:35:22+1100 2008 104 Trying to make out of proc datastore active
    2008-12-02 13:35:22+1100 2008 104 Out of proc datastore is now active
    2008-12-02 13:35:22+1100 2008 104 Out of proc datastore is shutting down
    2008-12-02 13:35:22+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 13:35:22+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 13:35:22+1100 1052 728 AU Restart required....
    2008-12-02 13:35:24+1100 2008 104 Out of proc datastore is now inactive
    2008-12-02 14:05:22+1100 1052 728 AU received event of 1
    2008-12-02 14:05:22+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 03:05:22
    2008-12-02 14:05:23+1100 1656 1ac Trying to make out of proc datastore active
    2008-12-02 14:05:23+1100 1656 1ac Out of proc datastore is now active
    2008-12-02 14:05:23+1100 1656 1ac Out of proc datastore is shutting down
    2008-12-02 14:05:23+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 14:05:23+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 14:05:23+1100 1052 728 AU Restart required....
    2008-12-02 14:05:24+1100 1656 1ac Out of proc datastore is now inactive
    2008-12-02 14:35:23+1100 1052 728 AU received event of 1
    2008-12-02 14:35:23+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 03:35:23
    2008-12-02 14:35:23+1100 1240 4d4 Trying to make out of proc datastore active
    2008-12-02 14:35:24+1100 1240 4d4 Out of proc datastore is now active
    2008-12-02 14:35:24+1100 1240 4d4 Out of proc datastore is shutting down
    2008-12-02 14:35:24+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 14:35:24+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 14:35:24+1100 1052 728 AU Restart required....
    2008-12-02 14:35:25+1100 1240 4d4 Out of proc datastore is now inactive
    2008-12-02 15:05:24+1100 1052 728 AU received event of 1
    2008-12-02 15:05:24+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 04:05:24
    2008-12-02 15:05:24+1100 896 46c Trying to make out of proc datastore active
    2008-12-02 15:05:24+1100 896 46c Out of proc datastore is now active
    2008-12-02 15:05:24+1100 896 46c Out of proc datastore is shutting down
    2008-12-02 15:05:24+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 15:05:24+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 15:05:24+1100 1052 728 AU Restart required....
    2008-12-02 15:05:25+1100 896 46c Out of proc datastore is now inactive
    2008-12-02 15:35:24+1100 1052 728 AU received event of 1
    2008-12-02 15:35:24+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 04:35:24
    2008-12-02 15:35:24+1100 368 66c Trying to make out of proc datastore active
    2008-12-02 15:35:25+1100 368 66c Out of proc datastore is now active
    2008-12-02 15:35:25+1100 368 66c Out of proc datastore is shutting down
    2008-12-02 15:35:25+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 15:35:25+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 15:35:25+1100 1052 728 AU Restart required....
    2008-12-02 15:35:26+1100 368 66c Out of proc datastore is now inactive
    2008-12-02 16:05:25+1100 1052 728 AU received event of 1
    2008-12-02 16:05:25+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 05:05:25
    2008-12-02 16:05:25+1100 1204 1d0 Trying to make out of proc datastore active
    2008-12-02 16:05:25+1100 1204 1d0 Out of proc datastore is now active
    2008-12-02 16:05:25+1100 1204 1d0 Out of proc datastore is shutting down
    2008-12-02 16:05:25+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 16:05:25+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 16:05:25+1100 1052 728 AU Restart required....
    2008-12-02 16:05:27+1100 1204 1d0 Out of proc datastore is now inactive
    2008-12-02 16:35:25+1100 1052 728 AU received event of 1
    2008-12-02 16:35:25+1100 1052 728 Setting next AU detection timeout to
    2008-12-02 05:35:25
    2008-12-02 16:35:26+1100 952 f0 Trying to make out of proc datastore active
    2008-12-02 16:35:26+1100 952 f0 Out of proc datastore is now active
    2008-12-02 16:35:26+1100 952 f0 Out of proc datastore is shutting down
    2008-12-02 16:35:26+1100 1052 728 Failed to get session from datastore:
    80004002
    2008-12-02 16:35:26+1100 1052 728 Failed to Unserialize from data store:
    80004002
    2008-12-02 16:35:26+1100 1052 728 AU Restart required....
    2008-12-02 16:35:27+1100 952 f0 Out of proc datastore is now inactive
     
    LindsayG, Dec 3, 2008
    #3
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