XP pro x64 system crashing -- PLEASE HELP!!!

Discussion in 'Windows 64 Bit' started by NYTELTECH, May 8, 2007.



    A year ago, I decided to put a system together - thought I was getting the
    latest and greatest, but got nothing more than headache after headache ( you
    can chalk that up to this being my first build). All in all, I am not
    disappointed with my system. I have aLGA 775 3.73GHz Intel processor, A-bit
    AW8D motherboard, 2Gigs of RAM, one 400GB HD, and one 200GB HD. Recently, I
    have been plagued by error code 0x0000003b, but all my searches have not
    helped. I have installed SP2, but I still get this error message and
    constant crashes. The funny thing is, that it only happens on one
    administrator account and not the other. Can anyone please provide me with
    additional tips/pointers? Any help would be graetly appreciated.
    NYTELTECH, May 8, 2007
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  2. From what I'm seeing in Google, this error looks like a corruption, possibly
    of the registry. Since it's only one user, start by removing that user from
    the computer. Completely. Delete his / her profile, etc.

    I'd also look at exactly _when_ it is happening. This may be a clue as to
    Charlie Russel - MVP, May 8, 2007
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    Thanks for the quick reply, information is very helpful, but it happens no
    matter what I do under my primary administrator account. Usually about 5
    minutes after boot-up. In regards to removing the profile; will I lose any
    data under that account? I use that for business that I don't want my wife,
    kids and others gaining access to. Thanks again.
    NYTELTECH, May 8, 2007
  4. Hi,
    did u look at the eventviewer ?
    some hints there ?
    regards jk

    onto charlies answer : a backup on your important data is allways
    if u have a chance to backup your complete system, this too
    u then may try a repair install
    Juergen Kluth, May 8, 2007


    Mr. Russel: THANK YOU for the suggestion. I deleted the primary
    administrator account after backing up, and restored all files afterward
    (kind of winged it), but it wasn't as hard as I thought, and everything seems
    O.K -- actually had my PC on for over three hours for the first time ine
    about a month. tHanks again.

    Mr. Kluth: Your suggestion will not go unheeded either, I plan to perform
    that backup as soon as I get back home this evening. Thanks!
    NYTELTECH, May 8, 2007
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