XP64 will not power down system

Found the problem but don't know what to do about it.

If I disable the secondary IDE channels - system shuts down perfectly
however my HDD's disappear!

Spoke to ASUS and they won't RMA the board because it work fine with xp32 so
to them it's a software issue.

Any thoughts?

Bought the XP64 from newegg so it's an OEM version which means I can't call
MS.

Some days.......

 

All XP x64's are OEM's, so I think you can indeed make that call. But don't
spend any money before seeing what other's have to say.

I have to say, though, that IS one amazing symptom!

Tony. . .

 

One thought - perhaps you should reinstall the IDE drivers with that channel
disabled while also making sure that is not in fact the channel your HD's
sits on.

Sorry, had to say it.


Tony. . .

 

well it's resolved - not SOLVED. Tried playing with the IDE drivers and no
matter what, if the secondary IDE entry is enabled I can NOT shut down. SO,
in the BIOS I selected AHCI mode which bypasses the Enhanced IDE setting
and - it works!

I realize there's a minor performance hit on simple desktop drives but at
least it's working.

I'm still interested in anyone's thoughts tho. This is a total new one on
me.

Considering that the software is on a duplicated CD - it's a constant. If it
was a simple conflict with the mobo, there'd be hundreds of complaints. My
guess is that my particular mobo is at one end or the other of the
*acceptable* spectrum for the manufacturer and that particular end is NOT
compatible with XP64. I've seen it happen in the early days of modems where
two identical modems wouldn't talk to each other because they were on the
opposite end of the specs.

Fingers crossed................