Yet another failed install - error log attached

Hi. I like a number of others am having trouble installing the sasser patch. It downloads OK and then will not install. Have tried disabling my antivirus but no joy. Error log below - any ideas anyone

[NB for anyone else wanting to get this - go to Start Run and then type %windir%\windows update.log Scroll to the end of the list and look for the lines of code that relate to the time you had the problem.

My error as follows
2004-05-03 21:08:33 20:08:33 Success IUENGINE Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.as
2004-05-03 21:08:36 20:08:36 Success IUENGINE Asynchronous Download starte
2004-05-03 21:08:36 20:08:36 Success IUENGINE Download destination root folder is: C:\WUTem
2004-05-03 21:08:37 20:08:37 Success IUENGINE Downloaded file http://download.windowsupdate.com/m...NU-express_2ba05e1d0d0479d567dcf4c0444cb07.EX
2004-05-03 21:08:37 20:08:37 Success IUENGINE Local path C:\WUTemp\com_microsoft.835732_W2K_SP5_WinSE_84207_Express\WINDOWS2000-KB835732-X86-ENU-express.EX
2004-05-03 21:08:38 20:08:38 Success IUENGINE See iuhist.xml for details: Download finishe
2004-05-03 21:08:38 20:08:38 Success IUENGINE Asynchronous Install starte
2004-05-03 21:08:38 20:08:38 Success IUENGINE Asynchronous Install completed startu
2004-05-03 21:08:38 20:08:38 Success IUENGINE Installing SOFTWARE item from publisher com_microsof
2004-05-03 21:08:38 20:08:38 Success IUENGINE Installer Command Type: EX
2004-05-03 21:09:00 20:09:00 Error IUENGINE See iuhist.xml for details: Install finished (Error 0x80072EFD)

 

Hi Rob,

Let's try installing the update from the Security Bulletin site.
http://www.microsoft.com/technet/security/Bulletin/MS04-011.mspx


--
Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

patch. It downloads OK and then will not install. Have tried disabling my
antivirus but no joy. Error log below - any ideas anyone?

%windir%\windows update.log Scroll to the end of the list and look for the
lines of code that relate to the time you had the problem.]

update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp

destination root folder is: C:\WUTemp

SOFTWARE item from publisher com_microsoft

for details: Install finished (Error 0x80072EFD)

 

I am having problems installing KB835732, KB828741 and KB837001. -732 fails to install. I followed up on Lucy's suggestion to install the patch directly. It downloads, extracts and begins to load then fails with a dialog box stating that the integrity of the update.ini file cannot be verified. It then suggests that the cryptographic service needs to be running. It is and I still can't get it to install

W2003 server with all but those three patches installed

Chris

 

Hi Chris,

Please follow the steps on:

You Cannot Install Some Updates or Programs
http://support.microsoft.com/?kbid=822798


Let us know the results.


--
Thanks,
Lucy [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

fails to install. I followed up on Lucy's suggestion to install the patch
directly. It downloads, extracts and begins to load then fails with a dialog
box stating that the integrity of the update.ini file cannot be verified. It
then suggests that the cryptographic service needs to be running. It is and
I still can't get it to install.

 

I also had a failed installation for the following Windows Updates
kb835732, kb837001, kb828741 on a Windows XP home machine

Was finally able to get them after booting into Safe Mode with Networking

CodeGeek