Yet Another Windows Update XP Home question.......sorry!

Discussion in 'Windows Update' started by Vanessa, Feb 21, 2009.

  1. Vanessa

    Vanessa Guest

    I have mentioned this before, and am still having problems. This, main
    computer Vista Home Premium 6, SP1, IE7, is connected (Broadband) to
    another computer, XP Home sp3, IE 7.........I have tried several times, on
    the XP Home computer, to get this particular update, and each time I have
    the same result.......Error Code OX 800 7F0F1 Cumulative Security Update IE7
    Windows XO (KB961260) fails to install...in my Update History it is listed,
    as failed,a dozen or so times, along with another one,
    KB950215................my question is, should I just 'hide' the first
    update KB961260, and should I/if so how, delete the other failed updates?
    Are they a problem if I just leave them listed?
     
    Vanessa, Feb 21, 2009
    #1
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  2. Vanessa

    TaurArian Guest

    Vanessa wrote:
    :: I have mentioned this before, and am still having problems. This,
    :: main computer Vista Home Premium 6, SP1, IE7, is connected
    :: (Broadband) to another computer, XP Home sp3, IE 7.........I have
    :: tried several times, on the XP Home computer, to get this particular
    :: update, and each time I have the same result.......Error Code OX 800
    :: 7F0F1 Cumulative Security Update IE7 Windows XO (KB961260) fails to
    :: install...in my Update History it is listed, as failed,a dozen or so
    :: times, along with another one, KB950215................my question
    :: is, should I just 'hide' the first update KB961260, and should I/if
    :: so how, delete the other failed updates? Are they a problem if I
    :: just leave them listed?
    ::
    ::
    ::
    ::
    ::
    :: --
    :: Vanessa......from Tasmania.....the Island State of Australia


    0x8007f0f1 STATUS_INCOMPARABLE_BRANCHES
    Files from the package are incompatible with files on your system.

    Any beta software installed?

    KB950215 - This update has been replaced by the following updates:
    Cumulative Security Update for Internet Explorer 7 Dynamic Installer for
    Windows XP (KB961260)
    Cumulative Security Update for Internet Explorer 7 for Windows XP (KB961260)

    The reason KB950215 failed to install may also be relevant to why KB961260
    fails to install.

    Have you tried downloading the file from here (KB961260):
    http://www.microsoft.com/downloads/...ec-e018-4b61-80f9-825d973f998e&displaylang=en

    If in fact the package is incompatible to the files on your system you may
    need to obtain support from MS to sort it out

    http://support.microsoft.com/kb/961260
    How to obtain help and support for this security update
    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and Canada or by contacting your local Microsoft
    subsidiary. For more information about how to contact your local Microsoft
    subsidiary for support issues with security updates, visit the Microsoft
    International Support Web site:
    http://support.microsoft.com/common/international.aspx?rdpath=4
    North American customers can also obtain instant access to unlimited
    no-charge e-mail support or to unlimited individual chat support by visiting
    the following Microsoft Web site:
    http://support.microsoft.com/oas/default.aspx?&prid=7552
    For enterprise customers, support for security updates is available through
    your usual support contacts.


    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights. Computer Maintenance:
    Acronis / Diskeeper / Paragon / Raxco
     
    TaurArian, Feb 21, 2009
    #2
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  3. Judging from other recent and nearly identical posts, there is a very good
    chance are that you are seeing the affects of a hijackware infection.

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    2. Run this online scan (in safe mode w/networking, if need be):
    http://onecare.live.com/site/en-us/center/howsafe.htm

    3. Run a /thorough/ check for hijackware, including posting the requested
    logs in an appropriate forum, not here.

    Checking for/Help with Hijackware
    http://aumha.net/viewtopic.php?f=30&t=4075
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    =====================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
     
    PA Bear [MS MVP], Feb 21, 2009
    #3
  4. Vanessa

    Vanessa Guest

    No..........no beta software installed............I will follow your
    link..........thank you!
     
    Vanessa, Feb 21, 2009
    #4
  5. Vanessa

    Vanessa Guest

    Thank you..............I will fire up the other computer and see how I go
    with this.......
     
    Vanessa, Feb 21, 2009
    #5
  6. Vanessa

    ~Van Guest

    I followed your download link, and it seems that the package files are
    incompatible, for some unknown reason..:-(


    --
    Vanessa...........from Tasmania...... the Island State of Australia
    Vanessa wrote:
    :: I have mentioned this before, and am still having problems. This,
    :: main computer Vista Home Premium 6, SP1, IE7, is connected
    :: (Broadband) to another computer, XP Home sp3, IE 7.........I have
    :: tried several times, on the XP Home computer, to get this particular
    :: update, and each time I have the same result.......Error Code OX 800
    :: 7F0F1 Cumulative Security Update IE7 Windows XO (KB961260) fails to
    :: install...in my Update History it is listed, as failed,a dozen or so
    :: times, along with another one, KB950215................my question
    :: is, should I just 'hide' the first update KB961260, and should I/if
    :: so how, delete the other failed updates? Are they a problem if I
    :: just leave them listed?
    ::
    ::
    ::
    ::
    ::
    :: --
    :: Vanessa......from Tasmania.....the Island State of Australia


    0x8007f0f1 STATUS_INCOMPARABLE_BRANCHES
    Files from the package are incompatible with files on your system.

    Any beta software installed?

    KB950215 - This update has been replaced by the following updates:
    Cumulative Security Update for Internet Explorer 7 Dynamic Installer for
    Windows XP (KB961260)
    Cumulative Security Update for Internet Explorer 7 for Windows XP (KB961260)

    The reason KB950215 failed to install may also be relevant to why KB961260
    fails to install.

    Have you tried downloading the file from here (KB961260):
    http://www.microsoft.com/downloads/...ec-e018-4b61-80f9-825d973f998e&displaylang=en

    If in fact the package is incompatible to the files on your system you may
    need to obtain support from MS to sort it out

    http://support.microsoft.com/kb/961260
    How to obtain help and support for this security update
    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and Canada or by contacting your local Microsoft
    subsidiary. For more information about how to contact your local Microsoft
    subsidiary for support issues with security updates, visit the Microsoft
    International Support Web site:
    http://support.microsoft.com/common/international.aspx?rdpath=4
    North American customers can also obtain instant access to unlimited
    no-charge e-mail support or to unlimited individual chat support by visiting
    the following Microsoft Web site:
    http://support.microsoft.com/oas/default.aspx?&prid=7552
    For enterprise customers, support for security updates is available through
    your usual support contacts.


    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights. Computer Maintenance:
    Acronis / Diskeeper / Paragon / Raxco
     
    ~Van, Feb 21, 2009
    #6
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