Zip Drive Problem, and NTBackup

Discussion in 'Windows Small Business Server' started by kyle newton, Nov 9, 2005.

  1. kyle newton

    kyle newton Guest

    I connected the Iomega 750 MB Zip Drive, to Small Business Server 2003 with
    all of the latest service packs installed. I then set up a automatic backup
    nightly backing up our peachtree accounting software file, Approx 400 mb's.
    Now when I put a disk in the zip drive during the day I can open it, format
    it, read copy files all day long, but when I return the next morning after
    the scheduled backup tries to run and of which doesnt get very far. It gives
    me 3 NT Backup Errors in the even log, of which saying it can not read the
    media and or it is not formatted. AND Now evertime I try to access the disk,
    the computer hangs, and it takes 5 minutes for me to be able to right click
    the drive and choose format, which it wont even allow you to do. It corrupts
    the disk in that computer. I haven't tried it on another computer with the
    disk. But what in the hell could be wrong ?? Thats nuts, I didnt install a
    drive, the OS recognized the drive and it runs great until you use the NT
    Backup to backup. Any help would be great!!!!!!
     
    kyle newton, Nov 9, 2005
    #1
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  2. Dear Customer,

    Thank you for posting to the SBS Newsgroup.

    I understand that you cannot backup the "peachtree accounting software
    file" to an external disk. If I have misunderstood your issue, please let
    me know.

    Due to lack of detail information, I need your help to gather following
    error information for further research:

    1. What is the exact brand and model of your Backup drive?

    2. Could you successfully backup "peachtree accounting software file" to
    the disk before? Please make sure that you have latest firmware installed
    on the disk drive.

    3. Please test if you exclude the "peachtree accounting software file", can
    you successfully backup SBS 2K3 Server to the disk?

    4. Rerun Backup Wizard (Server Management\Standard Management\Backup), will
    this issue disappear?

    5. Can you manually run NTBackup and back up to local hard disk? To do so,
    please see:

    a. Click Start, click Run, type ntbackup, and then press Enter. The Backup
    or Restore Wizard launches.

    b. On the Welcome to the Backup or Restore Wizard page, click Advanced Mode.

    c. Click the Backup tab. From the Job menu, choose Load Selections.

    d. In the File Name box type %sbsprogramdir%\backup.

    e. Click Small Business Backup Script.bks to select, and click Open.

    f. Please choose Local Hard Disk as backup destination.

    g. On the Backup tab, click Start Backup.

    h. Can the problem be reproduced?

    6. If the issue persists after you perform step 5, please help to gather
    following logs files for accurate research:

    a. Event Log. On the server, run "eventvwr" (without quotation marks),
    check whether there is any error. If yes, double click it, click the Copy
    button and paste the full content to the Newsgroup.

    b. The Backupxx.log files in the folder 'C:\Documents and Settings\SBS
    Backup User\Local Settings\Application Data\Microsoft\Windows
    NT\NTBackup\data'.

    c. The Sbsbackuplog0x.log files which can be located under the folder
    '%sbsprogramdir%\Support\Backup Logs'.

    Please zip b and c and send it as attachment to my mailbox:
    .

    Please take your time to perform the steps above and collect the
    information for us to troubleshoot your issue. If anything is unclear,
    please feel free to let me know. I am looking forward to hearing from you!

    Best regards,

    Brandy Nee

    Microsoft CSS Online Newsgroup Support

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    --------------------
     
    Brandy Nee [MSFT], Nov 10, 2005
    #2
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