Zune Code 10 Device cannot start

Discussion in 'Windows Vista Hardware' started by DHaynes331, Mar 14, 2008.

  1. DHaynes331

    DHaynes331 Guest

    I have successfully used my zune for several months now.
    Recently I tried to sync it and the driver install failed.
    Device manager says "Code 10 device cannot start"
    The zune works fine on another computer running xp
    Zune support said it is a vista problem
    Vista support couldn't figure it out and said it was a zune problem and I
    should talk to zune people

    The support people and I tried reinstalling the zune software like 20 times
    total, tried uninstalling and reinstalling the usb root hubs. Help please!
     
    DHaynes331, Mar 14, 2008
    #1
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  2. DHaynes331

    dogcow Guest

    I am having the very same problem. It works fine on my laptop running XP but
    the driver fails to install with an error code that says "Device cannot
    start" when I plug it into Vista. I just left it plugged into my Vista
    machine for a while before so that I could charge it that way and one day
    after a while it just installed and all was well. Then I got one of the new
    Zunes and it unintalled the drivers and started all over again. This is very
    frustrating.
     
    dogcow, Jun 1, 2008
    #2
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